A customer on the phone during a ShutterSMART consultation.
16 Feb

What to Expect From Consultation to Your Shutter Installation

At ShutterSMART, we know that buying new shutters is an exciting investment that comes with a lot of potential questions. Our process is designed with your personalization in mind from start to finish.

From your first conversation to the day your shutters are installed, you’re supported by a connected team that works together to deliver a smooth, well-managed experience—without the long waits, tariffs, or uncertainty.

Here’s what to expect as your project moves from consultation to installation.

Step One: A Conversation With a ShutterSMART Specialist

Your journey begins with a conversation.

During your consultation, you’ll speak with a ShutterSMART specialist who takes the time to understand your space, your goals, and how you want your home to feel.

Which rooms are you updating? We’ll help you manage light and privacy, describe material selections, and plan for design details like louver size, color, and configuration. Because ShutterSMART shutters are custom-built in North America, this early guidance matters. Your specialist helps narrow choices thoughtfully, so everything that follows—from measuring to manufacturing—moves forward with clarity.

Step Two: Being Paired With a Trusted Local ShutterSMART Expert

Once you’re ready to move ahead, you’re introduced to a local ShutterSMART expert—a trained professional who serves as your on-the-ground partner. Your local expert already understands your project details and works closely in your home, confirming precise measurements, and ultimately installing your shutters. We know that what homeowners appreciate most is knowing exactly who to expect at their door—and who to call with questions moving forward.

Step Three: Precise In-Home Measuring–the Details Matter!

Your custom shutters demand precision. During the in-home visit, your local ShutterSMART expert carefully measures every window and opening, accounting for:

  • Window depth and trim
  • Arches, angles, or specialty shapes
  • Doors, sliders, and large openings
  • Hardware placement and clearance

They’ll also walk you through how your shutters will operate, answer any last questions, and double-check design selections before your order goes into production. This step ensures your shutters are built specifically for your home.

Step Four: Built to Order in North America

With measurements finalized, your shutters move into production. Each ShutterSMART shutter is made to order in North America, allowing for tighter quality control and significantly faster timelines than imported products. Skilled craftsmen cut, assemble, finish, and inspect every component before it ever leaves the factory.

Step Five: Professional Installation You Don’t Have to Worry About

When your shutters are ready, your local ShutterSMART expert returns for installation. Installations are efficient, tidy, and respectful of your space—leaving you with a finished look ready to showcase.

Ongoing Support, Even After Installation

If you have questions down the road, need guidance on care, or are considering shutters for another room, the ShutterSMART advantage is working with a connected team that blends national expertise with local, hands-on service. From consultation to installation, ShutterSMART’s approach is a shutter experience that unfolds naturally—one well-coordinated step at a time.

Call 1 – (800) 737- 4569 to start your consultation or contact us online to get started!

Set up your free consultation today

“The shutters delivered a huge WOW factor to our home”

- Gabriel A.

“I live on a noisy street and these shutters made all the difference”

- Cal C.

“I couldn’t believe the finish, they look and feel just like real wood”

- Tommy S.

“10 years later… and they still look good as new”

- Abby S.

“We keep getting compliments on our beautiful wood shutters”

- Sydney J.
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